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Leadership: Empowered Series - Strategic Workforce Planning

This Leadership: Empowered Series session focused on Strategic Workforce Planning. Strategic workforce planning helps us take the right steps to develop a workforce that will meet current and future staffing needs. As a leader, you need to determine the most efficient and cost-effective ways to meet business goals, which often means developing a plan that incorporates talent strategy, technology strategy, and flexible staffing models.

This session featured:
• Nigel Moodley, VP and CFO, Group Benefits
• Kelly Reed, VP, Customer Care Operations
• Tim Rarick, VP, National Accounts Distribution and Client Delivery

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