Leadership Empowered Series – Proactive Performance Management

In this session, we heard how effective performance management is central to organizational success and sustainability. Focusing on the important elements of performance management ensures you set up your team members for success in their roles. As a leader, you have a unique opportunity to proactively manage performance through mid-year and beyond, by providing consistent feedback that helps to address potential issues early, and fosters a high-performing culture.

This session featured:
• Jamie Smith – VP, Operations, Health & Risk Solutions
• Rachael Kolodica – Director, Market Development
• Sarah Long – Senior Manager, Client Services Support
• Jill Collier – Manager, Customer Service
• Melissa Riley – Sr. Investigator and Employee Relations Consultant