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SunWorks Business Process Overview Ep 2 - Online & AES

Submitting an Absence Case via Sun Life's portal is for anyone who prefers texting rather than calling (we all know people like that). But who is behind the scenes processing Absence cases submitted online? Sounds like a mystery to me!

For week's Business Process Overview (BPO), break out your magnifying glasses to investigate the Absence online submission process and unveil the responsibilities of the new role of the Absence Eligibility Specialist (AES).
#SunWorks #BPO #OnlineIntake #EligibilitySpecialist #AES #Absence #TheGamesAfoot

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